Smishing texts are a scam intended to trick the receiver into sharing personal information, like bank details.
Sacramento, California – The California Department of Motor Vehicles is sounding the alarm over a rise in scams targeting drivers through social media and text messages, urging residents to steer clear of fraudulent ads and deceptive messages that claim to offer discounted services or demand payment for unpaid tolls.
In a statement released this week, the DMV confirmed it has received reports from car owners across the state about ads on social media promising up to 50% off vehicle registration renewals. These ads, often designed to mimic official notices, direct users to unauthorized websites or payment portals that seek personal and financial information.
“The DMV does not offer discounts on vehicle registration renewals and will never ask for payment or personal information through unofficial channels,” said DMV Director Steve Gordon. “We do not conduct official business through social media or unverified apps.”
Alongside the fake ads, a newer scam has emerged: deceptive text messages that appear to come from the DMV, warning recipients about unpaid tolls and threatening penalties unless immediate action is taken. These messages include links to what appear to be payment pages—but are in fact phishing attempts aimed at stealing sensitive data.
“The best way to protect yourself is to always use the DMV website or call our contact center to interact with us,” Gordon said. “Legitimate government agencies rarely, if ever, contact individuals via text about financial matters.”
The scams exploit public trust in official institutions and the increasingly digital nature of DMV services. In recent years, the department has shifted many common transactions—such as license renewals and vehicle registrations—online, streamlining processes but also creating new opportunities for fraud.
Officials emphasize that the safest way to complete DMV-related tasks remains through the department’s official website, dmv.ca.gov, or by calling the statewide contact center. A service advisor tool is also available online to help residents determine whether their needs can be handled digitally, without a visit to a physical DMV office.
As digital government services expand, so too do the efforts of bad actors to exploit the gaps. The DMV’s message to Californians is clear: be cautious, verify the source, and never share financial or personal information unless you are certain you’re communicating with an official agency.
